Which of the following statements is true in the context of personal communication and the art of active listening?
A) About 20 percent of feelings and attitudes are communicated by the speaker's personality.
B) Majority of feelings and attitudes are communicated by body language.
C) Majority of feelings and attitudes are communicated by spoken words.
D) About 10 percent of feelings and attitudes are communicated by the tone of voice.
Correct Answer:
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