Question 1

When conducting a program evaluation,one method of measuring outcomes would be to interview clients and agency workers about their thoughts on the effectiveness of the program being evaluated.This measurement method is an example of:

Accepted Answer

The method described involves collecting qualitative data through interviews with clients and agency workers. It is not a statistical approach that involves analyzing numerical data, nor is it strictly quantitative as it involves subjective opinions and personal experiences. Therefore, the correct choice is (C) qualitative approach.

Question 2

When in negotiations,each party has their own utility schedule,which consists of:

Accepted Answer

C

Question 3

The use of integrative bargaining,relationship skills,and problem solving skills are critical components of:

Accepted Answer

D

Question 4

Any social worker can offer to testify as an expert witness.

Accepted Answer

Not every social worker can testify as an expert witness. To do so, they must meet specific qualifications which may vary depending on the jurisdiction and type of case. They must demonstrate specialized knowledge and experience in a particular area of social work and be recognized by the court as an expert in that area.

Question 5

Organizations that collect and distribute voluntary contributions from special interest groups to further political goals of the groups is are called:

Accepted Answer

Political Action Committees (PACs) are organizations that collect voluntary contributions from special interest groups to further political goals of the groups. They use the money to donate to political campaigns and candidates who support their interests. PACs are regulated by the Federal Election Commission (FEC) and have become a major force in campaign finance.

Question 6

Because it is perceived as a conflict of interest,few social workers hold elected office in America.

Accepted Answer

While it may be perceived as a conflict of interest in some cases, there is no broad prohibition or trend that prevents social workers from holding elected office in America. In fact, social workers often pursue elected positions to advocate for social justice, policy change, and community welfare, leveraging their expertise and commitment to serve the public in a political capacity.

Question 7

Distributive bargaining is the type of negotiation that most often comes to mind,when trying to find a win-win situation for all parties.

Accepted Answer

Distributive bargaining is actually a type of negotiation where the outcome results in one party receiving more than the other party. It is often seen as a zero-sum game, where one party's gain is the other party's loss. Therefore, it is not the type of negotiation that usually leads to a win-win situation for all parties. Integrative bargaining is the type of negotiation that seeks a mutually beneficial outcome for all parties involved.

Question 8

Gathering together representatives from various organizations that have interest in a particular policy,defining goals,setting an agenda,and devising strategies for action are all major components of:

Accepted Answer

Gathering together representatives from various organizations and devising strategies for action are major components of coalition building. This involves bringing together different groups to work towards a shared goal, and can be an effective strategy for achieving policy change. Negotiation and distributive bargaining involve a focus on specific issues or conflicts, while political pressure groups may not necessarily involve collaboration with other organizations.

Question 9

When developing measurement tools to gauge the level of achievement of project's goals,key people to include in this development process would be:

Accepted Answer

The key people to include in the development process of measurement tools to gauge the level of achievement of project's goals are the agency director, key staff, and anyone else who played a significant role in setting the program's goals. They have the necessary knowledge of the program objectives, and they can provide valuable insight into what to measure and how to measure it accurately. While input from clients, agencies and service providers, and donors may also be helpful, they are not the primary group to consult in the development process.

Question 10

When doing a program evaluation,the way in which services are carried out or delivered is referred to as:

Accepted Answer

Process evaluation focuses on the way in which services are carried out or delivered, including the implementation of specific program activities and the interaction between program staff and clients. Organizational structure refers to the formal system of authority, communication, roles, and responsibilities within the agency, and agency evaluation is a broader term that can include process evaluation, outcome evaluation, and other types of evaluation activities. Initial analysis is a general term that does not specifically relate to program delivery or evaluation.

Question 11

One way a program evaluator can get direct service staff and other staff on board with the evaluation process is to
include them and ask them what they as staff members would like to learn from the evaluation that might help them with their work.

Accepted Answer

Including staff in the evaluation process and asking for their input can help increase their involvement and buy-in to the process. Additionally, identifying what staff members would like to learn from the evaluation can help ensure that the evaluation is relevant and useful to them in their work.

Question 12

A very important detail that must be worked out before all parties can sit down to negotiate is:

Accepted Answer

Seating arrangements can significantly impact the dynamics and outcomes of a negotiation, influencing power perceptions and communication flow.

Question 13

Long speeches where each party emphasizes their demands,makes a show of their conviction and presents impossible demands,occurs during:

Accepted Answer

Long speeches with emphasis on demands and impossible demands are typically part of the conference stage of negotiations, where parties come together to discuss and negotiate potential agreements. This stage may include initial posturing and strong statements before eventually working towards compromise and agreement. Attitudinal structuring refers to the process of each party establishing their positions and beliefs before negotiations even begin, while distributive bargaining involves the allocation of tangible resources between parties. The preconference stage may involve initial outreach and exploration of potential negotiation opportunities.

Question 14

Even after decision-making has occurred,attitudinal structuring plays a key role in the parties hammering out the details of their contract.

Accepted Answer

Attitudinal structuring involves the parties' attitudes towards each other, their goals, and their preferences, which may affect the negotiation process and the details of the final contract. Therefore, attitudinal structuring remains important even after decision-making has occurred.

Question 15

Legislators rely on lobbyists as:

Accepted Answer

Lobbyists are experts in their respective fields and can provide valuable insights and information on complex issues that legislators may not be familiar with. They can also offer different perspectives and solutions to problems that legislators may not have considered. It is important for legislators to have access to this kind of expertise in order to make informed decisions.

Question 16

The " cut-off point",or the subjective point beyond which negotiating parties are unwilling to go is referred to as:

Accepted Answer

The resistance point is the point beyond which the negotiating parties are not willing to go. It is also known as the walk-away point or the bottom line. The other options, such as the status quo point, realistic level of aspiration, and utility point, do not accurately describe the cut-off point in negotiations.

Question 17

Acting as if the object under negotiation is no longer of great interest to you,pretending you could take it or leave it,is an example of:

Accepted Answer

Motivational withdrawal involves acting disinterested in the negotiation object to potentially gain a more favorable position or outcome.

Question 18

The type of negotiation that is geared toward honesty and cooperation and does not include "dirty tricks" is referred to as:

Accepted Answer

principled negotiation is a type of negotiation that focuses on honesty, cooperation, and fairness. It avoids the use of "dirty tricks" and seeks to create a mutually beneficial agreement for all parties involved. This approach is often seen as more effective and sustainable in the long term compared to other negotiation tactics.

Question 19

Obtaining knowledge about what clients were experiencing before the program (the one that is being evaluated)was enacted is referred to as a:

Accepted Answer

Obtaining knowledge about what clients were experiencing before the program (the one that is being evaluated) was enacted is referred to as establishing a baseline. This provides a reference point to evaluate the effectiveness of the program and compare it to the previous experience of clients.

Question 20

Attempting to influence the position of a decision maker through planned,goal directed process is known as:

Accepted Answer

Lobbying is the planned and goal-directed process of attempting to influence the position of a decision maker. Badgering and nagging imply a more aggressive and annoying approach, while cow-towing implies submissive behavior.

Quiz 12: Taking Action: Policy Practice for Social Workers