David, the HR vice president at Redding Co., evaluates responses from an employee survey at the company's annual benefits presentation. He concludes that many employees are confused about their options for health insurance, and they are often unhappy with the policy they choose. What should David do about this situation?

Question

Quizplus · Accepted Answer

Introducing software that will guide employees to the insurance option for their needs addresses the issue of confusion and dissatisfaction with health insurance options. This solution provides a practical and personalized approach that will help employees understand and make informed decisions about their health insurance choices. It is also cost-effective in the long term, as it can lead to better outcomes for employees and fewer complaints to HR.

David, the HR Vice President at Redding Co