Trace, a neutral party outside of Integrated Inc., is helping simplify a conflict between two technical teams of the company. Though Trace's solution has no binding power, both teams decided to accept his solution. This is an example of
A) mediation.
B) arbitration.
C) open-door policy.
D) progressive discipline.
E) fair representation.

Question

Quizplus · Accepted Answer

This scenario describes mediation, where a neutral third party helps two conflicting parties come to a mutually agreeable solution. It differs from arbitration, where a decision is made by the third party and is binding. The open-door policy, progressive discipline, and fair representation are not relevant to this scenario.

Trace, a Neutral Party Outside of Integrated Inc