Which type of alternative dispute resolution functions well only to the extent that employees trust management and managers who hear complaints listen and are able to act?
A) mediation
B) behavioral modeling
C) open-door policy
D) fair representation
E) peer review system

Question

Quizplus · Accepted Answer

An open-door policy is a type of alternative dispute resolution that functions well only to the extent that employees trust management and managers who hear complaints listen and are able to act. This policy involves creating an environment in which employees can speak directly to their supervisors or higher-ups to resolve any problems or disputes they may have. Without trust in management and an assurance that their concerns will be taken seriously, employees may not feel comfortable utilizing this method of dispute resolution.

Which Type of Alternative Dispute Resolution Functions Well Only to the Extent