When BBG Inc. was preparing to roll out a new performance management system, Kayla, the human resource executive, insisted that for the new system to succeed, they must first explain it to employees. Kayla said employees need to perceive the system as fair. Why would this effort make the performance management system more effective?
A) The employees who receive feedback must believe that the process of preparing it was not too time consuming.
B) Specific feedback helps meet the goals of supporting strategy and developing employees.
C) Low interrater reliability means the rating will differ depending on who is scoring the employees.
D) When employees see performance measures as fair, they are likelier to apply the feedback.
E) A measurement tool should accurately measure what it was designed to measure.

Question

Quizplus · Accepted Answer

When employees perceive a performance management system as fair, they are more likely to accept and apply the feedback they receive. This makes the system more effective because employees are more likely to use the feedback to improve their performance.