Benny, a supervisor, needs to assess Amanda's, a subordinate's, performance. He considers Amanda to be reliable and meets all his requirements, so he rates her as a good performer. But then Benny thinks about an exceptional employee, Christina, in his department, and decides that, compared with her, Amanda is just average. In this way, Benny's rating is a ________ error.
A) horns
B) contrast
C) leniency
D) halo
E) distributional

Question

Quizplus · Accepted Answer

Benny's rating is influenced by the comparison he made between Amanda and Christina, which resulted in a contrast error. A contrast error occurs when a person's performance is evaluated in comparison to another employee, rather than against specific criteria.

Benny, a Supervisor, Needs to Assess Amanda's, a Subordinate's, Performance