Helen, a supervisor at Covington Materials, asks Hunter, the human resource manager, for advice on delivering performance feedback. Helen finds that the meetings tend to be confrontational and don't lead to performance improvement. She tells Hunter how she carefully fills out the appraisal form ahead of time and then invites the employee into the conference room to discuss her feedback immediately, before the employee has time to think up excuses for poor performance. What advice should Hunter give Helen for delivering performance feedback?
A) Helen should move the feedback meetings into her own office.
B) Helen should have Hunter conduct the feedback meetings.
C) Helen should forbid employees from overstating their accomplishments.
D) Helen should give employees a chance to complete a self-assessment ahead of time.
E) Helen should define all areas for discussion when she fills out the appraisal form.

Question

Quizplus · Accepted Answer

Giving employees a chance to complete a self-assessment ahead of time will allow them to reflect on their own performance and identify areas for improvement. This can lead to a more productive feedback meeting where both parties can work together to create a plan for improvement. Additionally, Helen may want to consider providing feedback more frequently throughout the year, rather than waiting for an annual performance review, to make the process less confrontational and more collaborative.

Helen, a Supervisor at Covington Materials, Asks Hunter, the Human