Jimmy, the Marketing Manager for an Automobile Manufacturer, Observes Frequent

Jimmy, the marketing manager for an automobile manufacturer, observes frequent conflicts between two of his subordinates, Trent and Luke. He asks the human resource department to help, and the department's training manager, Emily, investigates. She tells Jimmy that the two subordinates lack interpersonal communication skills but would be likely to improve with proper training. This scenario suggests that Emily has conducted a(n)

A) institutional analysis.
B) market analysis.
C) person analysis.
D) organization analysis.
E) instructional analysis.