Reagan, the Manager of a Car Dealership, Finds It Impossible

Reagan, the manager of a car dealership, finds it impossible to train his mechanics on the details of every potential repair problem because of the increasing complexity and variety of today's vehicles. Hence, he provides them with a training program that familiarizes them with the basics of engine, emission, and other types of repair. Additionally, in case of a particular problem, the training program allows the mechanics to seek expert advice through an online computer application. Which learning approach is being implemented by Reagan?

A) e-learning simulation
B) electronic performance support system
C) experiential behavior modeling program
D) virtual reality-based simulation program
E) Myers-Briggs simulation program