Question 1

________ requires that employees actually learn the content of the training program and that the necessary conditions are in place for employees to apply what they learned.

Accepted Answer

Transfer of training refers to the extent to which the knowledge, skills, and attitudes learned in a training program are actually applied on the job. It is not enough for employees to simply attend the training program; they must also be able to transfer what they learned to their work environment. This requires that the necessary conditions (such as time, resources, and support from management) are in place for employees to apply what they learned.

Question 2

In the context of principles of learning, which of the following is defined as the difficulty level of written materials?

Accepted Answer

Readability is defined as the difficulty level of written materials.

Question 3

A(n) ________ is a training method in which participants learn concepts and then apply them by simulating the behaviors involved and analyzing the activity, connecting it with real-life situations.

Accepted Answer

This describes an experiential program, where participants learn through hands-on experience and reflection. A is incorrect because apprenticeships involve working with a skilled worker to learn a trade, while this training method does not require a mentor. C is incorrect because internships typically involve working in a professional setting to gain practical experience, and may not involve structured training. D is incorrect because a case study involves analyzing a specific situation, while this training method involves simulating and analyzing a variety of situations. E is incorrect because audiovisual training programs typically involve passive learning through watching videos or listening to audio, while this training method is more active and participatory.

Question 4

Which form of experiential training is a teamwork and leadership training program that uses challenging, structured outdoor activities?

Accepted Answer

Adventure learning is a form of experiential training that focuses on teamwork and leadership through challenging outdoor activities.

Question 5

Which form of group building gives teams or work groups an actual problem, has them work on solving it and commit to an action plan, and holds them accountable for carrying out the plan?

Accepted Answer

Action learning is the form of group building that gives teams or work groups an actual problem, has them work on solving it and commit to an action plan, and holds them accountable for carrying out the plan. Virtual reality, self-directed learning, business games, and simulations may involve group work, but they do not necessarily involve actual problem-solving and implementation of action plans.

Question 6

Which work setting is most likely to benefit from team training?

Accepted Answer

A military brigade relies heavily on teamwork and coordination, making it the most likely setting to benefit from team training.

Question 7

Michael, the training coordinator at Jaxon Solutions, inspected the written materials for a new training program and concluded that the materials were not very readable. Which condition would most likely lead Michael to this conclusion?

Accepted Answer

The description of the training material consisting of too many long sentences implies that the text was difficult to read and comprehend, which would lead Michael to conclude that the materials were not very readable.

Question 8

Team training in which team members understand and practice each other's skills so that they are prepared to step in and take another member's place is referred to as

Accepted Answer

Cross-training involves team members understanding and practicing each other's skills so that they are prepared to step in and take another member's place. Coordination training focuses on improving communication and collaboration between team members, experiential training involves learning through doing, behavior modeling involves observing and imitating effective behaviors, and action learning involves solving real-world problems and reflecting on the results.

Question 9

Identify a guideline that helps increase the readability of training materials.

Accepted Answer

Adding checklists and illustrations to clarify the text can help increase the readability of training materials by providing visual aids and breaking up large blocks of text. This makes the information easier to understand and retain for learners. Options A, B, and C all suggest making the text more complex, which would decrease readability. Option E suggests replacing written material with other learning methods, which may not always be feasible or appropriate.

Question 10

Bruce heads a waste management firm. Recently, his firm was under scrutiny from environmental organizations. To counter any possible negative claims by these organizations against his company, Bruce assigned five of his junior managers to study the issue and propose plans or initiatives that could make the company appear more environmentally friendly. He also instructed senior managers to mentor their subordinates as they devised new ideas. Which of the following form of team training was applied by Bruce?

Accepted Answer

Bruce applied action learning, which involves assigning a team to study a real-world challenge or issue and develop solutions through active experimentation and reflection. The junior managers were given the opportunity to learn by doing, while the senior managers mentored them in the process. This form of team training is effective in addressing complex, real-world problems and promoting teamwork and leadership development.

Question 11

Gavin and his team, employees of an online retailing company, are being trained on cyber surveillance and user security. As part of their training, they are working to identify a solution to the problem of cyber-phishing and data breaches. Which group-building method is being employed by Gavin's team?

Accepted Answer

The method being used by Gavin's team is called action learning, which involves collaborating to solve real-world problems while learning important skills and knowledge. The team is specifically focused on identifying a solution to the problem of cyber-phishing and data breaches, which requires them to work together to understand the issue and develop effective solutions. Cross-learning involves sharing knowledge and skills across different teams or departments, while adventure learning and virtual reality typically involve more experiential or immersive learning experiences. Behavior modeling incorporates observing and learning from others' actions and behaviors.

Question 12

The stage to prepare for evaluating a training program is

Accepted Answer

Evaluation planning should be integrated into the program development stage to ensure that the necessary data and metrics are identified and collected from the beginning.

Question 13

Which of the following is an example of an experiential training method?

Accepted Answer

Taking part in a rafting course sponsored by their company is an example of experiential training because it involves learning through a hands-on experience.

Question 14

All Natural Grocer hired Tim to maintain inventory records and Jenny to place orders for new inventory when stocks run low. To ensure that the warehouse can continue to function when either is on vacation, the company also trained Tim to place orders and trained Jenny to maintain inventory records. Which training method does this situation illustrate?

Accepted Answer

This situation illustrates cross-training, which involves training employees to perform tasks and duties outside of their regular job responsibilities. In this case, Tim and Jenny were cross-trained to perform each other's tasks to ensure that the warehouse could continue to function smoothly even when one of them was absent.

Question 15

The difference between adventure learning and cross-training is that

Accepted Answer

Adventure learning is focused on personal and team development, while cross-training focuses on job-related skills and knowledge. Adventure learning helps team members understand themselves and each other better, while cross-training is focused on developing skillset to perform another person's job role or functions within an organization.

Question 16

________ is a training method that coordinates the performance of individuals who work together to achieve a common goal.

Accepted Answer

The training method that coordinates the performance of individuals who work together to achieve a common goal is team training. Option A, Simulation, involves creating a model of a real system or process, which can be used for training purposes. Option B, Internship, is a type of on-the-job training, where a student or trainee works with an experienced professional to gain practical experience in their field. Option D, Virtual Reality, involves using computer technology to simulate a real or imaginary environment, which can be used for training or educational purposes. Option E, Apprenticeship, is a work-based training program that combines on-the-job training with classroom instruction. None of these options are as directly related to working as a team as team training.

Question 17

Which of the following is an example of the cross-training method?

Accepted Answer

Cross-training involves training employees in multiple job functions to increase flexibility and efficiency within the organization. In this scenario, Jill, a cashier, is being trained to stock shelves, which is a different function within the same company.

Question 18

To ensure transfer of training, an organization's training programs should prepare employees to self-manage their use of new skills and behaviors on the job. Which is NOT a way for trainee employees to manage their new skills and behaviors?

Accepted Answer

The option "Trainees should employ their new skills and behaviors perfectly" is not realistic. It is not always possible to employ new skills and behaviors perfectly, especially when they are new and require practice. Therefore, this option is not a valid way to manage new skills and behaviors. The other options provided are valid approaches to ensure that employees can manage their new skills and behaviors on the job.

Question 19

David, the marketing director of an automobile manufacturing company, enrolled a new group of trainees in experiential programs based on the responses evoked during a training session. Which response by the trainees could have resulted in their enrollment in experiential programs?

Accepted Answer

The answer of David, the marketing director of an automobile...

Question 20

________ is a team training method that trains a team on how to share information and decisions to obtain the best team performance.

Accepted Answer

Coordination training specifically focuses on training teams to share information and make decisions together in order to improve overall team performance. The other options listed are different types of training methods that may not necessarily be focused on improving coordination and teamwork.

Quiz 7: Training Employees