Which arrangement would qualify as job rotation?
A) a receptionist hired to perform the jobs of file clerk and typist
B) support staff being trained in front-office functions through periods of alternating work arrangements
C) members of the production team making decisions regarding how to resolve problems with customers
D) a manager participating in a meeting while on vacation with his family
E) a manager directing employees to stop production when quality standards are not met

Question

Quizplus · Accepted Answer

Job rotation involves employees being trained in different positions and departments, and rotating through those positions for a period of time. Option B involves support staff being trained in front-office functions through alternating work arrangements, which qualifies as job rotation. The other options do not involve the same level of cross-training or rotation through different positions.

Which Arrangement Would Qualify as Job Rotation