To consolidate the relevant knowledge and experience in the firm and make it available to improve business processes and management decision making,you would use a(n)
A)TPS.
B)extranet.
C)KMS.
D)CRM.
E)MIS.

Question

Quizplus · Accepted Answer

KMS (Knowledge Management System) is designed to consolidate knowledge and experience within a firm and make it available to improve business processes and decision making. TPS (Transaction Processing System) is not designed for this purpose. Extranet is a private network allowing communication with external parties. CRM (Customer Relationship Management) is focused on managing customer interactions and relationships. MIS (Management Information System) is a broader category of systems providing information for managerial decision making, but not necessarily focused on knowledge consolidation.

To Consolidate the Relevant Knowledge and Experience in the Firm