Of the many oral communication skills needed by the health care professional, the MOST important for building effective patient relations is:
A) using medical terminology correctly.
B) planning messages in advance.
C) listening actively.
D) using feedback appropriately.

Question

Quizplus · Accepted Answer

Active listening is the most important skill for building effective patient relations because it shows the patient that the healthcare professional is genuinely interested in what they are saying and that their concerns are being heard. It also allows the healthcare professional to gather all the necessary information and make a more accurate diagnosis and treatment plan. While the other skills listed are important, they are not as crucial as active listening in building a good patient-provider relationship.

Of the Many Oral Communication Skills Needed by the Health