The MOST important reason for health care professionals to develop excellent telephone skills is to:

Question

​The MOST important reason for health care professionals to develop excellent telephone skills is to:

Quizplus · Accepted Answer

Developing excellent telephone skills is important to project a positive image of the facility. This creates a good impression on the caller and reflects the professionalism of the organization, ultimately leading to increased patient satisfaction and loyalty. Although working efficiently and impressing the public with professionalism are also important, projecting a positive image of the facility is the most important reason for health care professionals to develop excellent telephone skills. Promotion, however, may not necessarily depend solely on telephone skills.

​The MOST Important Reason for Health Care Professionals to Develop

The MOST Important Reason for Health Care Professionals to Develop