After receiving poor service from her car insurance company,Wendy made her complaints public by placing them on the Internet.This is another form of:

Question

Quizplus · Accepted Answer

Wendy's action of placing her complaints on the internet is an example of word-of-mouth promotion. This is because she is sharing her negative experience with others, which can influence their perception and decision-making regarding the same insurance company.

After Receiving Poor Service from Her Car Insurance Company,Wendy Made