Kirby is going to be selling to an IT company that is known for casual work attire.Even though Kirby has just finished a presentation for a different company and is in a sports jacket and tie,he stops off at home to put on a casual shirt and sweater.What is Kirby's action indicative of?
A)duplicity
B)reflection management
C)impression management
D)social mobility

Question

Quizplus · Accepted Answer

Kirby's action is indicative of impression management, which is the process of trying to control or influence the perceptions of others about oneself. Kirby is aware of the company's casual work attire and is trying to present himself in a way that aligns with their culture and values, which could potentially enhance his chances of making a successful sale.

Kirby Is Going to Be Selling to an IT Company