Differentiating between a problem and a crisis is a challenge in both issues management and crisis communications.

Question

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Differentiating between a problem and a crisis can be difficult as both require prompt attention and effective management. However, while a problem can be resolved with appropriate measures, a crisis has the potential to cause significant harm to an organization's reputation, stakeholders, and operations. Therefore, it is crucial to distinguish between the two and respond accordingly.

Differentiating Between a Problem and a Crisis Is a Challenge