During a visit to the clinic, a patient states, "The doctor just told me he thought I ought to stop smoking. He doesn't understand how hard I've tried. I just don't know the best way to do it. What should I do?" What is the most appropriate response by the nurse?

Question

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Clarification should be used when the person's word choice is ambiguous or confusing. Clarification is also used to summarize the person's words or to simplify the words to make them clearer; the nurse should then ask if he or she is on the right track. The other responses give unwanted advice or do not offer a helpful response. Saying "I'd quit if I were you. The doctor really knows what he is talking about", "Stopping your dependence on cigarettes can be very difficult. I understand how you feel", or "Why are you confused? Didn't the doctor give you the information about the smoking cessation program we offer?" either provide unwanted advice or do not offer a helpful response.

During a Visit to the Clinic, a Patient States, "The