Question 1

A global consulting company employs people from 50 different countries who speak a total of 35 different languages. As a result, the company has developed a reputation for successfully managing diversity in its organization-which has boosted its recruiting efforts. This relates most to which of the three key benefits of a diverse workforce?

Accepted Answer

The company's success in managing diversity boosts its recruiting efforts, indicating that a key benefit of a diverse workforce is attracting top talent.

Question 2

You distribute a job posting internally because you believe the company has several candidates with the skills and abilities to do the job well. This describes which step in the recruiting process?

Accepted Answer

Distributing a job posting internally is part of the step of attracting a candidate pool.

Question 3

Research suggests that organizations that hire a diverse group of employees can benefit from their different skills and life experiences. This is an example of how a diverse workforce can do which of the following?

Accepted Answer

The answer of Research suggests that organizations that hire a...

Question 4

Which of the following is the name given to the process of attracting qualified job applicants?

Accepted Answer

The process of attracting qualified job applicants is called recruiting. Development refers to the process of providing training and growth opportunities for existing employees, orientation refers to the process of introducing new employees to the organization and their role, and selection refers to the process of choosing the best candidate for a job from a pool of applicants.

Question 5

An insurance company is well known for its commitment to diversity. Recruiters at the company advertise jobs with ethnically diverse professional organizations, publications, and job boards. Hiring diverse employees increases the company's understanding of the marketplace and also does which of the following?

Accepted Answer

The answer of An insurance company is well known for...

Question 6

After finding no qualified candidates in-house, you decide to recruit externally by posting a job description on Monster.com and LinkedIn. This describes which step in the recruiting process?

Accepted Answer

Posting a job description on external job websites is a way to attract a candidate pool from outside of the company, which is the first step in the recruiting process. Screening candidates, comparing candidates, and checking references come later in the process once a candidate pool has been established.

Question 7

L'Oréal utilizes its diverse workforce to help develop new products such as makeup for non-Caucasian women and their True Texture line of hair care products for women of colour. This is an example of which benefit of workplace diversity?

Accepted Answer

L'Oréal's use of diverse perspectives from their workforce to create products for non-Caucasian women is an example of how workplace diversity can foster creativity and innovation.

Question 8

During which step of the recruitment process must the company weigh the benefits of hiring an internal employee who may have the knowledge and skills needed for the position with the downside of hiring an internal employee, which leaves another position to be filled?

Accepted Answer

The answer of During which step of the recruitment process...

Question 9

As a human resource manager, you once were required to watch factory workers while they were doing their jobs. You studied how long each step of their task took and recorded your findings. Which of the following does this exemplify?

Accepted Answer

Job analysis involves studying and recording information about a job, including its essential duties, the skills and knowledge required to perform it, and the work environment. In this scenario, the human resource manager is analyzing the job of the factory workers by observing and recording information about their tasks.

Question 10

Your management team has completed an initial review of résumés to eliminate candidates who don't meet the minimum qualifications. This describes which step in the recruiting process?

Accepted Answer

Screening candidates is the step in the recruiting process that involves reviewing résumés and application materials to determine if candidates meet the minimum qualifications for the role. This step is commonly used to narrow down the pool of candidates before moving on to more in-depth evaluations or interviews.

Question 11

What is the main disadvantage of internal recruiting?

Accepted Answer

Promoting an employee leaves another position to be filled, which can create a domino effect of filling multiple vacancies within the organization.

Question 12

You are looking for a summer job and see the following in a job advertisement: "Complete money transactions and operate cash register, prepare ice cream and other dessert items, clean work station, unload shipments from delivery truck." Which of the following does this exemplify?

Accepted Answer

The job advertisement outlines specific tasks and responsibilities, making it a job description.

Question 13

During which step of the recruitment process might representatives from the company attend college job fairs and professional networking events or place job postings on websites like LinkedIn or Glassdoor?

Accepted Answer

The answer of During which step of the recruitment process...

Question 14

After candidate interviews, you meet with the hiring committee to select the top two or three candidates. This describes which step in the recruiting process?

Accepted Answer

This step involves comparing the qualifications, skills, and experiences of the candidates to determine the top two or three candidates who are the best fit for the job. Checking references and making job offers come after this step in the recruiting process. Screening candidates comes before this step.

Question 15

You are looking for a summer job and see the following in a job advertisement: "Must have two years' previous lifeguarding experience, experience working with elementary-age children, must be Red Cross CPR certified." Which of the following does this exemplify?

Accepted Answer

This is an example of job specification, which outlines the specific qualifications and skills required for the job, such as lifeguarding experience, experience with children, and Red Cross CPR certification.

Question 16

Assume Domino's Pizza allows franchises in various countries to utilize local preferences when designing the menu for that country. Using the insights of employees in these countries to develop products is an example of how a diverse workforce accomplishes which of the following?

Accepted Answer

Utilizing local preferences to develop products provides a marketing edge as it allows the company to tailor its offerings to better meet the needs and preferences of customers in different regions or countries. This can give the company a competitive advantage over other companies that offer a one-size-fits-all approach.

Question 17

Canada is a very multicultural society; immigrants to Canada come from all over the world. Tim Hortons is testing different food items to cater to the wide variety of tastes of the different ethnic groups across the country. What benefit would it be to Tim Hortons to launch new food items aimed at different cultures?

Accepted Answer

It would provide a marketing edge by appealing to a wider range of customers and increasing brand recognition.

Question 18

Which of the following statements is most likely to appear in a job description?

Accepted Answer

Option A is the most specific and job-related statement that is likely to appear in a job description as it describes a specific responsibility of the job. Option B is a requirement, but it is not specific to the job description. Option C and D are general statements about qualifications and do not provide specific job duties.

Question 19

You are about to hire several new customer service reps. To ensure that you recruit the correct type of candidates, you ask the customer service manager to systematically observe the responsibilities and tasks of your existing customer service reps. Which of the following are you currently engaged in?

Accepted Answer

By observing the responsibilities and tasks of existing customer service reps, the company is performing a job analysis to identify the necessary skills and requirements for the job. This will help in recruiting the correct type of candidates.

Question 20

Which of the following statements is most likely to appear in a job description?

Accepted Answer

Job descriptions typically include specific responsibilities or duties that the role entails, such as performing investment analysis for stocks, bonds, and derivative securities.

Quiz 9: Attracting and Retaining the Best Employees

You distribute a job posting internally because you believe the company has several candidates with the skills and abilities to do the job well. This describes which step in the recruiting process?

Research suggests that organizations that hire a diverse group of employees can benefit from their different skills and life experiences. This is an example of how a diverse workforce can do which of the following?

Which of the following is the name given to the process of attracting qualified job applicants?

After finding no qualified candidates in-house, you decide to recruit externally by posting a job description on Monster.com and LinkedIn. This describes which step in the recruiting process?

L'Oréal utilizes its diverse workforce to help develop new products such as makeup for non-Caucasian women and their True Texture line of hair care products for women of colour. This is an example of which benefit of workplace diversity?

During which step of the recruitment process must the company weigh the benefits of hiring an internal employee who may have the knowledge and skills needed for the position with the downside of hiring an internal employee, which leaves another position to be filled?

As a human resource manager, you once were required to watch factory workers while they were doing their jobs. You studied how long each step of their task took and recorded your findings. Which of the following does this exemplify?

Your management team has completed an initial review of résumés to eliminate candidates who don't meet the minimum qualifications. This describes which step in the recruiting process?

What is the main disadvantage of internal recruiting?

You are looking for a summer job and see the following in a job advertisement: "Complete money transactions and operate cash register, prepare ice cream and other dessert items, clean work station, unload shipments from delivery truck." Which of the following does this exemplify?

During which step of the recruitment process might representatives from the company attend college job fairs and professional networking events or place job postings on websites like LinkedIn or Glassdoor?

After candidate interviews, you meet with the hiring committee to select the top two or three candidates. This describes which step in the recruiting process?

You are looking for a summer job and see the following in a job advertisement: "Must have two years' previous lifeguarding experience, experience working with elementary-age children, must be Red Cross CPR certified." Which of the following does this exemplify?

Assume Domino's Pizza allows franchises in various countries to utilize local preferences when designing the menu for that country. Using the insights of employees in these countries to develop products is an example of how a diverse workforce accomplishes which of the following?

Which of the following statements is most likely to appear in a job description?

Which of the following statements is most likely to appear in a job description?