TD Bank has one group of loan officers who handle consumer loans and another group who work with commercial loans for business. Grouping work units this way is known as departmentalization by which of the following?
A) function
B) customer
C) product
D) specialty

Question

Quizplus · Accepted Answer

Departmentalization by customer groups work units by the type of customer they serve, such as consumer loans or commercial loans for a business, as is the case with TD Bank.

TD Bank Has One Group of Loan Officers Who Handle