Question 1

Alejandro is the general manager of a retail outlet in Arizona. By emphasizing teamwork and acting in a role of coach rather than boss, Alejandro is considered to be a modern manager.

Accepted Answer

The statement describes the behavior and approach of a modern manager, which includes emphasizing teamwork and acting in a role of coach rather than boss, and Alejandro is mentioned as an example of such a manager. Therefore, the answer is true.

Question 2

A modern manager's main job is to issue orders, then follow up to make sure employees do as they were told.

Accepted Answer

A modern manager's job is to empower and support employees, facilitate collaboration, and provide guidance and resources to help employees achieve goals. Micromanaging and issuing orders is not an effective approach to management in today's workplace.

Question 3

One trend of the leading management function is to empower employees, giving them as much freedom as possible to become self-directed and self-motivated.

Accepted Answer

Empowering employees is a trend in the leading management function as it helps them to become self-directed and self-motivated, leading to improved productivity and job satisfaction.

Question 4

Financing is one of the four key functions of management.

Accepted Answer

The four key functions of management are planning, organizing, leading, and controlling. Financing is not considered a core function of management, but rather a critical aspect of the operational and strategic activities within an organization.

Question 5

Leading is the management function of designing the structure of the organization so that everyone can function together.

Accepted Answer

Leading is the management function of influencing and motivating employees to perform their tasks effectively and efficiently. Designing the structure of the organization is the function of organizing.

Question 6

Despite all of the changes in the business environment, the basic way a manager performs his or her job has remained remarkably constant.

Accepted Answer

The statement is false. The basic way a manager performs his or her job has evolved over time as new technologies, practices, and management theories have emerged. Managers today must adapt to a rapidly changing business environment and take on new roles, such as those of strategic leaders and agile coaches, in addition to their traditional functions of planning, organizing, directing, and controlling.

Question 7

The management function that involves guiding, training, and motivating others to work toward the achievement of an organization's goals is called leading.

Accepted Answer

Leading is one of the four main functions of management and involves influencing and directing employees to achieve organizational goals through communication, motivation, and supervision.

Question 8

Managers in progressive organizations tend to emphasize teamwork and cooperation rather than discipline and giving orders.

Accepted Answer

This statement is true. Progressive organizations prioritize collaboration and teamwork among employees and value input from multiple team members, rather than relying solely on top-down management styles that prioritize discipline and giving orders.

Question 9

Managers must earn the trust of their employees.

Accepted Answer

Trust is essential in any relationship, including the relationship between managers and employees. Managers must work to build trust by being honest, transparent, and demonstrating their commitment to their employees' success. When employees trust their managers, they are more likely to be engaged, productive, and loyal to the organization.

Question 10

The main job of managers today is to watch over people to be sure they do what the manager asks of them.

Accepted Answer

The main job of managers today is not just to watch over people but also to inspire, motivate, delegate, communicate, and empower their employees to achieve the goals of the organization. Managers are responsible for creating an environment in which their team can thrive and grow. Managing people is no longer just a matter of giving orders and ensuring compliance, but rather a complex process of building relationships, fostering collaboration, and promoting innovation.

Question 11

Given the lack of discipline and short attention spans of today's workers, modern managers must watch their workers closely, set strict rules, and vigorously enforce policies.

Accepted Answer

This statement is a harmful stereotype that is not backed up by evidence. It is important to trust and empower employees, rather than assuming they are unable to work effectively without constant monitoring and strict rules. Additionally, factors such as technology and changing work environments may contribute to shorter attention spans, but it is not accurate or fair to generalize this to all workers.

Question 12

Managers make decisions about how to use organizational resources to accomplish goals.

Accepted Answer

This statement is true. Managers are responsible for making decisions about how to allocate resources such as time, money, and personnel to achieve the organization's objectives.

Question 13

As a management function, the main focus of controlling is to keep complete and up-to-date records of the organization's financial transactions for tax and regulatory purposes.

Accepted Answer

While financial record keeping is an important part of controlling, the main focus is on monitoring performance and taking corrective action to ensure that goals and objectives are being met.

Question 14

The four key management functions are planning, organizing, leading, and controlling.

Accepted Answer

This statement is true – the four key management functions are planning, organizing, leading, and controlling. These functions are essential for any successful organization, and are widely accepted as the backbone of effective management.

Question 15

The best way to get people to do what a manager wants is for the manager to reprimand those who don't do things correctly.

Accepted Answer

While reprimanding employees may result in short-term compliance, it often leads to resentment and decreased productivity in the long run. Effective management involves clear communication, setting expectations, providing support and resources, and recognizing and rewarding good performance.

Question 16

In most high-tech industries, the best way to respond quickly to rapid technological changes is to keep most authority and responsibility in the hands of a few key managers who provide precise, detailed directions to the workers.

Accepted Answer

In most high-tech industries, it is important to encourage a culture of innovation and flexibility, which can be hindered by a top-down approach with limited authority and responsibility. Instead, many companies adopt a more decentralized and team-based approach, which allows for greater collaboration and adaptability in response to technological changes.

Question 17

Due to the fact that employees today often know much more about technology and the technical aspects of their jobs than their managers do, progressive managers emphasize teamwork and cooperation as a strategy for getting work done.

Accepted Answer

This is true as managers can benefit from the knowledge and expertise of their employees in technical areas and therefore teamwork and cooperation can lead to better outcomes.

Question 18

Managers in progressive firms of all kinds tend to be friendly, and treat employees as partners.

Accepted Answer

Progressive firms value a positive and collaborative work culture, and therefore, their managers tend to be friendly and view employees as partners in achieving company goals.

Question 19

In many smaller firms the manager's role is to direct the employees, telling them exactly what to do.

Accepted Answer

In smaller firms, the manager typically has a more hands-on role and directs employees more closely than in larger firms.

Question 20

Briana is an office manager and consistently has to tell her employees what to do, watch over their tasks, and reprimand those who don't listen to her orders. Briana is a modern manager.

Accepted Answer

Most modern managers tend to be more progressive. They choose to guide and support their employees instead of giving orders.

Quiz 7: Management and Leadership