Write letter to address the following situation. Decide whether to use the indirect or direct approach and whether you will be formal or informal.
You are the owner and director of a successful daycare centre located in the affluent Shaughnessy Heights neighbourhood in Vancouver, BC. Little Ducklings Daycare started with just four children and now enrolls 52 children. The reputation of your centre in the community is so good that there is a waiting list of 64 children. In fact, parents are beginning to register their children with Little Ducklings when they are expecting! As the daycare director and owner, you are faced with a dilemma that you have not encountered in your ten years of operation. You must expel a child, and it is your responsibility to write a letter to the child's parents explaining the reasons for the expulsion and your position.
You must tell Dr. and Mrs. Wong that their 4-year-old son, Benjamin, is being expelled from Little Ducklings. Benji entered the daycare centre three months ago and things just haven't been the same since. The child is not able to get along with other children. In his three months at Little Ducklings, he has bitten five children (causing one child to require stitches and a tetanus shot); kicked a teaching assistant; and scratched, hit, and pulled hair on a regular basis. Seven other parents have threatened to pull their children out of the centre if Benji does not leave. You have had several conferences with the parents, but have observed no change in Benji's behaviour. Dr. and Mrs. Wong seemed reasonable and concerned about the future of their son. Write a letter to the Wongs, remembering that Benji is their only child; choose your words carefully.
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