Use the tab button to indicate when a new paragraph begins.
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Q14: In the "direct approach," where is the
Q15: IM and text don't replace _ for
Q16: Memos have no salutation, complimentary close, or
Q17: Use the direct approach when responding with
Q18: In the full-block style, the date, close,
Q20: List three guidelines for creating effective email
Q21: All cultures respond positively to the direct
Q22: Employers should write a letter of acknowledgement
Q23: It is acceptable to use a list
Q24: A bad-news letter should always use the
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