Quality function deployment (QFD) does all of the following except
A) determines what will satisfy the customer.
B) translates customer desires into the target design.
C) is used early in the design process.
D) is used to determine where to deploy quality efforts.
E) determines a profitable markup.

Question

Quizplus · Accepted Answer

Quality function deployment (QFD) is a process used in the early design stages to determine what will satisfy the customer and how to translate their desires into the target design. It is also used to determine where to deploy quality efforts. However, QFD does not determine a profitable markup as it is focused on customer needs and design, not pricing strategies.

Quality Function Deployment (QFD) Does All of the Following Except