Which of the following is a customer-focused dimension?
A)Knowledge leakage.
B)Out-of-the-box packaged solutions.
C) Solutions-based structure.
D) None of the above.

Question

Quizplus · Accepted Answer

A solutions-based structure is customer-focused as it aims to provide customized solutions to meet the specific needs of the customer. Knowledge leakage and out-of-the-box packaged solutions do not necessarily relate to customer focus.

Which of the Following Is a Customer-Focused Dimension