The nurse is learning about active listening techniques that will improve nurse-patient relationships. What is active listening's influence on communication?

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3. Active listening offers a way to hear, observe, and understand what patients communicate. Seeking clarification, another therapeutic communication technique, offers a way to seek information or clarification of the patient's thoughts or ideas. Showing acceptance, another therapeutic communication technique, acknowledges the nurse's interest in a nonjudgmental attitude. Open-ended questioning, also a therapeutic communication technique, facilitates spontaneous responses and interactive conversation.

The Nurse Is Learning About Active Listening Techniques That Will