Eve works for an insurance company.She calls a potential customer to schedule a meeting.She is unable to hear the customer clearly due to a poor cell phone connection.In the communication process,the poor cell phone reception,which is a potential barrier to communication,would be referred to as _____.

Question

Quizplus · Accepted Answer

In the communication process, noise refers to anything that interferes with the message being sent or received clearly. In this case, the poor cell phone reception is an example of noise as it is interfering with the message being communicated between Eve and the potential customer. A is incorrect because deception refers to intentionally misleading or withholding information. B is incorrect as concision refers to communicating information clearly and efficiently. D is incorrect as jargon refers to specialized language used in a particular profession or group that may not be easily understood by others.

Eve Works for an Insurance Company