Which of the Following Statements Represents the Views of W

Which of the following statements represents the views of W.Edwards Deming?

A) Variability in quality of output is largely attributable to organizational systems and processes.
B) Institutionalized social norms and expectations control people's actions by setting up predefined patterns of behaviour.
C) Workers' productivity will increase whenever managers give them special attention.
D) Work should be organized based on rules and procedures and reporting relationships should be designed to maximize efficiency.