If a product includes features that customers care most about,we would say that it has high:
A)Conformance quality.
B)Design quality.
C)Reliability.
D)Aesthetics.

Question

Quizplus · Accepted Answer

Design quality refers to the features and characteristics of a product that meet the needs and wants of customers. If a product includes features that customers care most about, it indicates that the product has a high design quality. Conformance quality refers to how well a product meets specified standards and requirements. Reliability refers to the consistency and dependability of a product's performance. Aesthetics refer to the visual appeal and attractiveness of a product. While these factors are important, they do not necessarily indicate that a product has features that customers care most about.

If a Product Includes Features That Customers Care Most About,we