Customer service management connects what functional groups?
A)Supply management,marketing,and finance.
B)Logistics management,sales and distribution,and product engineering.
C)Marketing,logistics management,and sales and distribution.
D)Human resources management,marketing,and finance.

Question

Quizplus · Accepted Answer

Customer service management involves coordinating the efforts of marketing, logistics management, and sales and distribution to ensure customer satisfaction. Therefore, choice C is the best answer. Choices A, B, and D do not accurately reflect the functional groups connected by customer service management.

Customer Service Management Connects What Functional Groups