Future trends in CRM include coping with the delicate issue of privacy,utilization of social media,and utilization of cloud computing.

Name: Future trends in CRM include coping with the delicate issue of privacy,utilization of social media,and utilization of cloud computing.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Privacy concerns continue to be a major issue in CRM, while social media and cloud computing are increasingly being utilized for customer engagement and data management.

Future Trends in CRM Include Coping with the Delicate Issue