Awareness building in diversity training provides employees with the KSAOs necessary for working with people who are different from them with regard to race, gender, or age.
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Q44: A study by the American Society for
Q45: While cross-training can increase productivity, it can
Q46: The term "orientation" is often used to
Q47: A football coach has the team watch
Q48: Reviewing the job description and specifications to
Q50: Benchmarking is concerned with measuring employee retention
Q51: Utility refers to measuring one's own training
Q52: Return on investment is the amount of
Q53: Supervisors play the most important role in
Q54: Return on investment = Benefits of training
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