The supervisor of critical care services tells the unit manager, "We must cut costs, so I am asking you to arrange your day so that you provide care to two or three clients and cover for lunch and rest breaks. Also don't forget that your budget estimates are due next week, as are your preliminary schedules for the winter holidays." Two days later, the nurse manager is stressed and exhausted. What should the manager do? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

Question

Quizplus · Accepted Answer

1. A role conflict is present. Is this nurse to provide care or complete managerial tasks?
2. The supervisor must be confronted and must understand that the two roles being asked of this nurse are in conflict.
3. Often nurses who are overloaded believe they can continue to carry the current load "if only I could get more organized."
4. The real problem here is conflicting role expectations, not the nurse's inability to work hard.
5. Calling in sick is not going to change the expectations when the manager returns to work.

The Supervisor of Critical Care Services Tells the Unit Manager