The ICU staff has been dealing with several distractions over the last week. There was a scheduling error caused by a change in the staffing matrix and miscommunication between management and administration. The staff is also caring for a client whose family has been verbally abusive and threatening. The manager notes an increase in absenteeism with the staff during the past two days. To which of these distractions is the absenteeism most likely related?

Question

Quizplus · Accepted Answer

1. Staffing dilemmas are not uncommon occurrences in healthcare and would not result in an increase in absenteeism.
2. Changes in staffing matrix are not uncommon in healthcare and would not result in an increase in absenteeism.
3. The hostile work environment may cause a decline in morale or staff may be frightened to come to work.
4. Management miscommunication with administration is not uncommon in healthcare and would not result in an increase in absenteeism.

The ICU Staff Has Been Dealing with Several Distractions Over