The Nurse Manager Is Coaching an Employee Who Has Been

The nurse manager is coaching an employee who has been late for work three mornings this week. What statements and questions should the manager include in this coaching session? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

A) "What is causing you to be late?"
B) "When you are late it throws the pace of the entire unit off and client care suffers."
C) "Does it not bother you that your lateness makes everyone else's job more difficult?"
D) "You have been late three times this week and that is not acceptable."
E) "What are you going to do to avoid being tardy again?"