A newly hired certified nurse's aide (CNA) has been 15 minutes late returning from mealtime 4 days this week. The nurse manager coaches the employee and finds the CNA thought meal breaks were 45 minutes. What is the most appropriate response from the nurse manager?

Question

Quizplus · Accepted Answer

1. Since the CNA was misinformed regarding the length of meals, the coaching should be documented, but not as tardiness in the real sense of the word.
2. The first step is to determine whether the employee is aware of the policy. It seems this employee was not. It would be most appropriate to show the employee where the policy is written.
3. Warning the employee is not justified at this time.
4. Threatening the employee is not justified.

A Newly Hired Certified Nurse's Aide (CNA) Has Been 15