The chief nurse officer (CNO) receives a call that the candidate for a nurse opening has arrived, but that the unit manager who was to have interviewed the candidate had to work an unscheduled night shift and is unavailable. Which action by the CNO is appropriate?

Question

Quizplus · Accepted Answer

1. The purpose of the interview is to gain information about and supply information to the candidate. Rescheduling will not promote a positive impression of the facility.
2. The interview should be conducted by someone prepared to interview. A nurse on the unit will be busy with clients and does not have time to prepare for or conduct the interview.
3. Interviewing the candidate and informing the candidate of the intention of a second interview with the manager is a professional approach for managing this situation.
4. The manager is likely not prepared to conduct this interview via a conference call and may be sleeping.

The Chief Nurse Officer (CNO) Receives a Call That the Candidate