A nurse manager must place a telephone call to a colleague who always wants to chat socially for several minutes. The manager does not have time for a social call. What is the best time for the manager to make this call?

Question

Quizplus · Accepted Answer

1. 9:00 a.m. is not the best time to make this call.
2. A call just before lunch is likely to be limited because the person who receives the call wants to leave the office.
3. In the middle of the afternoon, people are often looking for distractions from their work. If the nurse does not have time for a social chat, the middle of the afternoon is not a good time to call.
4. If this call is made first thing in the morning, the colleague is unlikely to have begun a project and may wish to delay starting the workday by chatting. If the colleague does not keep "shift" hours, he or she may not be at work that early.

A Nurse Manager Must Place a Telephone Call to a Colleague