Question 1

In the context of in-house software development options,companies that develop software for sale are called _____.

Accepted Answer

Companies that develop software for sale are called software vendors.

Question 2

_____ is the transfer of information systems development,operation,or maintenance to an outside firm that provides these services,for a fee,on a temporary or long-term basis.

Accepted Answer

Outsourcing is the transfer of information systems development, operation, or maintenance to an outside firm that provides these services for a fee, on a temporary or long-term basis.

Question 3

A(n)_____ is a firm that delivers a software application,or access to an application,by charging a usage or subscription fee.

Accepted Answer

An application service provider (ASP) is a firm that delivers a software application, or access to an application, by charging a usage or subscription fee. ASPs offer an alternative to purchasing and maintaining software in-house, making it more convenient and cost-effective for businesses to use software applications.

Question 4

A software package that can be used by many different types of organizations is called a(n)_____.

Accepted Answer

A horizontal application can be used by many different types of organizations as it is designed to be applicable across various industries and functions. Vertical applications, on the other hand, are specific to a certain industry or function. Symmetric and asymmetric applications refer to communication protocols and are not relevant to the given question.

Question 5

The _____ must include users,who will participate in the selection process and feel a sense of ownership in the new system.

Accepted Answer

The evaluation and selection team should include users who will be impacted by the new system, as they can provide valuable insight and feedback on the system's functionality and usability. Including them in the selection process can also ensure that they feel a sense of ownership in the system, increasing the likelihood of successful adoption and use of the new system. The development and testing team is responsible for building and testing the system, not selecting it. The maintenance team is responsible for ongoing support and maintenance of the system, not selection. The quality audit team is responsible for reviewing and assessing the quality of the system, not selection.

Question 6

A(n)_____ is an outsourcing fee model that charges a variable fee based on the volume of transactions or operations performed by the application.

Accepted Answer

The described fee model is known as a usage model, which charges a variable fee based on how much the application is used, such as the volume of transactions or operations performed. The other answer choices do not accurately describe this fee model.

Question 7

Which is an example of a horizontal application?

Accepted Answer

Accounting software is a horizontal application because it is used across various industries and businesses for financial management.

Question 8

In the context of in-house software development options,the choice between developing versus purchasing software often is called a _____ decision.

Accepted Answer

The decision between developing versus purchasing software is often referred to as a "build or buy" decision. The best choice would depend on various factors such as the specific needs and requirements of the organization, timeframe, budget, and resources available. In some cases, it may be more cost-effective and efficient for an organization to purchase existing software that meets their needs, while in other cases it may be necessary to develop custom software in-house. Ultimately, the decision should be made after a thorough analysis and consideration of all relevant factors.

Question 9

A software package developed to handle information requirements for a specific type of business is called a(n)_____.

Accepted Answer

A software package developed to handle information requirements for a specific type of business is called a vertical application. Vertical applications are specialized software products that are designed for a specific industry or business vertical, such as healthcare, finance, or manufacturing. They are tailored to meet the specific needs of the industry, and often include features and functionalities that are specific to that industry.

Question 10

Some firms offer _____,which provide powerful web-based support for transactions such as order processing,billing,and customer relationship management.

Accepted Answer

Internet business services (IBS) provide powerful web-based support for various business transactions, including order processing, billing, and customer relationship management.

Question 11

_____ is a model for enabling ubiquitous,convenient,on-demand network access to a shared pool of configurable computing resources that can be rapidly provisioned and released with minimal management effort or service provider interaction.

Accepted Answer

The given definition perfectly matches with the characteristics of cloud computing, which provides easy and fast access to a shared pool of computing resources that can be rapidly provisioned and released without requiring much effort or interaction with the service provider. Therefore, option D, cloud computing is the correct choice.

Question 12

A _____ utilizes standard business software,such as Microsoft Word or Microsoft Excel,which has been configured in a specific manner to enhance user productivity.

Accepted Answer

A user application refers to standard business software configured to enhance productivity.

Question 13

When determining outsourcing fees,a _____ has a variable fee based on the number of users or workstations that have access to the application.

Accepted Answer

The answer of When determining outsourcing fees,a _____ has a...

Question 14

In the context of in-house software development options,a firm that enhances a commercial package by adding custom features and configuring it for a particular industry is called a(n)_____.

Accepted Answer

A value-added reseller (VAR) firm is one that enhances a commercial package, like software, by adding custom features and configuring it for a particular industry. BPO firms, ERP, and OSPs are different kinds of businesses that provide different services.

Question 15

In addition to configuring software,the IT staff can create a _____,which includes screens,commands,controls,and features that enable users to interact more effectively with the application.

Accepted Answer

A user interface is a set of screens, commands, controls, and features that enable users to interact effectively with the software application. It is created by the IT staff to ensure that the application is user-friendly and easy to use. A user manual provides instructions on how to use the application, while a user story is a narrative description of what a user does with the application. A user agent is a software program that acts on behalf of the user. Thus, the best choice is C, user interface.

Question 16

Which is a software collection obtained from a vendor or application service provider?

Accepted Answer

A software package refers to a collection of software programs that have been bundled together and made available by a vendor or application service provider for purchase or use. Examples of software packages include Microsoft Office, Adobe Creative Suite, and QuickBooks.

Question 17

The main reason for offshore outsourcing is to _____.

Accepted Answer

The main reason for offshore outsourcing is to lower bottom-line costs by taking advantage of cheaper labor and resources in other countries.

Question 18

When determining outsourcing fees,a _____ uses a set fee based on a specified level of service and user support.

Accepted Answer

The fixed fee model is based on a set fee for a specific level of service and user support. This is the most straightforward method of determining outsourcing fees, as both the client and service provider know exactly what services will be provided and at what price. Other models such as usage model or transaction model would be based on varying levels of service and support, making it more difficult to set a fixed fee. The subscription model is also a possibility, but it typically involves ongoing monthly or yearly payments rather than a one-time fee.

Question 19

A firm that offers outsourcing solutions is called a _____.

Accepted Answer

A firm that offers outsourcing solutions is called a service provider.

Question 20

The software that a company's IT department makes,builds,and develops is called _____.

Accepted Answer

In-house software is software that is developed and maintained by a company's own IT department, as opposed to using external or third-party software. Therefore, option A is the best choice.

Quiz 7: Development Strategies