Question 1

Using _____,a supplier can use radio frequency identification (RFID)tags on each crate,case,or shipping unit to create a digital shipping list.

Accepted Answer

EPOD (electronic proof of delivery) can utilize RFID tags to create a digital shipping list by electronically tracking and verifying the delivery of goods.

Question 2

_____ are the benefits that can be measured in dollars.

Accepted Answer

Tangible benefits are those that can be directly quantified in terms of money. These benefits are measurable and can be used to justify the investment in a project or program. Examples of tangible benefits include increased revenue, reduced costs, and decreased turnaround time. Intangible benefits, on the other hand, are difficult to quantify in monetary terms and include things like customer satisfaction, employee morale, and improved brand reputation. Ethical and Agile benefits are not commonly used terms in the context of business benefits.

Question 3

_____ refers to the practical resources needed to develop,purchase,install,or operate a system.

Accepted Answer

Technical feasibility refers to the resources needed to develop, purchase, install, or operate a system, including hardware, software, personnel, and infrastructure. Operational feasibility refers to whether the system will be easy and efficient for users to operate. Schedule feasibility refers to whether the project can be completed within the given timeframe. Market feasibility refers to whether there is a need and demand for the system in the market.

Question 4

Of the measures of feasibility,questions such as "Does the proposed platform have sufficient capacity for future needs?" and "Will the hardware and software environment be reliable?" should be considered while assessing _____.

Accepted Answer

The questions about platform capacity and hardware/software reliability are related to the technical aspects of the project, which fall under technical feasibility.

Question 5

When assessing _____,a systems analyst must consider the interaction between time and costs.

Accepted Answer

Schedule feasibility refers to whether the project can be completed within a specific time frame. When considering this feasibility, the systems analyst must also assess the costs associated with meeting the schedule requirements. Therefore, the interaction between time and costs must be taken into account.

Question 6

Projects that provide the _____ are assigned the highest priority when setting priorities for systems requests.

Accepted Answer

Projects that provide the greatest benefit, at the lowest cost, in the shortest period of time are assigned the highest priority as they offer the best return on investment, allowing organizations to make the most efficient use of their resources.

Question 7

Of the measures of feasibility,_____ assesses tangible and intangible benefits to a company in addition to costs.

Accepted Answer

Economic feasibility assesses both the costs and benefits (tangible and intangible) of a proposed project or solution. This includes factors such as return on investment, cost savings, and potential revenue generation. Schedule feasibility assesses whether the proposed project can be completed within a specified timeframe. Technical feasibility assesses whether the proposed project can be developed using the available technology and resources. Operational feasibility assesses whether the proposed project fits with the company's existing procedures and systems.

Question 8

Many companies implement _____ systems that integrate all customer-related events and transactions.

Accepted Answer

The system described in the question is a CRM (Customer Relationship Management) system which is used to manage all interactions a company has with its customers. The other options listed (TCO, JIT, and RFID) are not specifically related to customer interactions and transactions.

Question 9

_____ means that a project can be implemented in an acceptable time frame.

Accepted Answer

Schedule feasibility refers to the ability of a project to be completed within an acceptable timeline. Therefore, choice C is the correct option. Operational feasibility relates to the potential success of a project within the operational context of an organization. Technical feasibility relates to the ability of a project to be completed using the available technology. Economic feasibility relates to the financial viability of a project.

Question 10

Electronic data interchange (EDI)enables _____ inventory systems,which rely on computer-to-computer data exchange to minimize unnecessary inventory.

Accepted Answer

EDI is commonly used in just-in-time (JIT) inventory systems, which rely on precise and efficient communication to minimize inventory levels and ensure prompt delivery of necessary goods. CRM, EPOD, and RFID are not necessarily related to inventory management in the same way that JIT is.

Question 11

Which is an example of a tangible benefit?

Accepted Answer

An online package tracking system that improves service and decreases the need for clerical staff is an example of a tangible benefit because it directly impacts the efficiency and cost-effectiveness of a company's operations. The benefits of this system can be measured in terms of saved labor costs and improved service quality.

Question 12

Of the measures of feasibility,questions such as "Does management support the project?" and "Will the new system require training for users?" would help predict a system's _____.

Accepted Answer

The questions "Does management support the project?" and "Will the new system require training for users?" are related to the operational feasibility, which refers to the system's ability to be accepted and used by its users and whether it meets their needs and expectations.

Question 13

_____ means that the projected benefits of a proposed system outweigh the estimated costs.

Accepted Answer

Economic feasibility refers to the financial viability of a proposed system. It involves assessing whether the benefits of the proposed system justify the estimated costs. If the benefits outweigh the costs, the project is deemed economically feasible.

Question 14

_____ result from a decrease in expenses,an increase in revenues,or both.

Accepted Answer

Tangible benefits result from concrete actions such as decreasing expenses or increasing revenues, which can be measured in financial terms. Intangible benefits, on the other hand, are benefits that are not easily quantifiable, such as improved brand reputation or employee satisfaction. Agile benefits refer to the flexibility and adaptability of a company's operations, while ethical benefits stem from acting ethically and responsibly in business practices.

Question 15

_____ are advantages that are difficult to measure in dollars but are important to a company.

Accepted Answer

Intangible benefits are advantages that are difficult to measure in dollars but are important to a company. They may include things like employee satisfaction, customer loyalty, or brand reputation, which can have a significant impact on a company's long-term success but are not easily quantifiable. Tangible benefits, on the other hand, are measurable and include things like increased revenue, reduced costs, or improved productivity. Tactile benefits and real benefits are not commonly used terms in this context.

Question 16

Which is an example of an intangible benefit?

Accepted Answer

A user-friendly system that improves employee job satisfaction is an intangible benefit because it cannot be physically touched or measured. It refers to a subjective improvement in employee morale or satisfaction.

Question 17

_____ includes ongoing support and maintenance costs,as well as acquisition costs.

Accepted Answer

TCO stands for Total Cost of Ownership which includes not only the acquisition costs but also ongoing support and maintenance costs over the entire life of the product or service. CRC refers to the costs of maintaining customer relationships, JIT refers to the cost of implementing just-in-time inventory systems, and RCT is not a commonly used acronym in business.

Question 18

_____ components can provide automated responses to sales inquiries,online order processing,and inventory tracking.

Accepted Answer

Customer relationship management (CRM) components are specifically designed to manage interactions between a company and its customers, including automated responses to sales inquiries and online order processing. These components can also track inventory levels and provide insights into customer behavior, allowing companies to make informed decisions about their sales and marketing strategies. Just-in-time (JIT) components are typically associated with supply chain management and inventory control, while automatic teller machines (ATMs) are used for banking transactions. Total cost of ownership (TCO) is a financial calculation used to estimate the total cost of a product or service over its lifetime, and is not directly related to customer interactions or automated responses.

Question 19

_____ means that a proposed system will be used effectively after it has been developed.

Accepted Answer

Operational feasibility refers to the ability of a proposed system to be used effectively after it has been developed. This includes factors such as how easily users can learn to use the system, how well the system fits in with existing business processes, and how willing users are to adopt the new system. Technical feasibility, schedule feasibility, and economic feasibility are also important considerations in system development, but they are not directly related to whether or not the system will be used effectively after it is developed.

Question 20

The objective of a _____ is to use the combined judgement and experience of several analysts to evaluate systems projects.

Accepted Answer

The objective described is related to evaluating systems projects, which involves assessing various computer resources. Therefore, a computer resources committee would be the most appropriate choice. The other options do not directly relate to the evaluation of systems projects.

Quiz 2: Analyzing the Business Case

Using _____,a supplier can use radio frequency identification (RFID) tags on each crate,case,or shipping unit to create a digital shipping list.