New Millennium Enterprises has implemented a new organizational policy that requires departmental secretaries to perform minor servicing on the departmental copiers.What principle of sociotechnical systems theory has the new CEO implemented?

Question

Quizplus · Accepted Answer

The principle of unit control of variances is implemented when tasks such as minor servicing of equipment are delegated to the employees who use them daily, in this case, the departmental secretaries. This approach allows for immediate handling of small issues, preventing them from escalating into bigger problems, and aligns with the sociotechnical systems theory's emphasis on integrating technical and social systems within an organization.

New Millennium Enterprises Has Implemented a New Organizational Policy That