Read the following,noting that Counsellor A responds one way to the client and Counsellor B responds in another: 12-YEAR-OLD CLIENT: My teacher started picking on me from the first day of class.I don't fool around more than anyone else in class,but she tells me off every time I do.I think she's picking on me because she doesn't like me.She doesn't yell at Bill Smith,and he acts funnier than I do.
COUNSELOR A: This is a bit perplexing.You wonder why she singles you out for so much discipline.
COUNSELOR B: You're angry because the way she picks on you seems unfair.
Why is Counsellor B's response more effective than A's?
A)A uses too many words.
B)B uses the right number of words.
C)A uses language that is too direct and explicit.
D)B gears the response in a way that a 12-year old is likely to appreciate.

Question

Quizplus · Accepted Answer

Counselor B's response is more effective because it directly acknowledges the client's feelings and presents them in a straightforward manner that a 12-year-old can easily understand and relate to, making it more empathetic and validating.

Read the Following,noting That Counsellor a Responds One Way to the Client