Amanda is suspended by her manager for refusing to work the night shift. She decides to file a grievance with the HR unit in her company. Which of the following should be Amanda's first step?
A) Setting up an impartial third party to resolve the grievance
B) Filing a written complaint with the U.S. secretary of labor
C) Discussing the grievance with her union steward and supervisor
D) Applying for arbitration to settle the grievance

Question

Quizplus · Accepted Answer

Amanda should first discuss the grievance with her union steward and supervisor. This is because the grievance process typically requires that an employee first attempt to resolve the issue informally with their immediate supervisor or union representative before filing a formal grievance with HR or seeking arbitration. Therefore, discussing the issue with her union steward and supervisor is the appropriate first step for Amanda.

Amanda Is Suspended by Her Manager for Refusing to Work