Cross-training occurs:
A) when people are trained to do more than one job.
B) when the training takes place outside the employing organization.
C) when e-learning is used as the primary mode for delivering the content of a training program.
D) when employers need to enhance the effectiveness of training by reducing employees' job duties.

Question

Quizplus · Accepted Answer

Cross-training specifically refers to training employees to do multiple jobs within an organization. Option B is incorrect as cross-training happens within the organization, not outside it. Option C is incorrect as e-learning is a mode of delivery for training content and not a specific type of training. Option D is incorrect as reducing job duties is not a goal of cross-training, but rather the enhancement of employee skills and flexibility.

Cross-Training Occurs