Mark was terminated by his company because of his poor client management skills, which resulted in the company losing one of its major clients. Mark's termination best exemplifies _____.
A) involuntary turnover
B) negative turnover
C) uncontrollable turnover
D) dysfunctional turnover

Question

Quizplus · Accepted Answer

Involuntary turnover occurs when an employer decides to terminate an employee's contract due to reasons such as poor performance, misconduct, or organizational restructuring. Mark's termination due to poor client management skills leading to the loss of a major client is an example of involuntary turnover, where the decision for termination is made by the employer, not the employee.

Mark Was Terminated by His Company Because of His Poor