Question 1

A theory that posits that the proposed management practices may generate much attention but not directly impact an organization's main work is ______ managerialism.
A) fad
B) ineffectual
C) nonacademic
D) disconnected

Accepted Answer

D

Question 2

In 2004, the Urban Institute and the Center for What Works identified _____ that could be practical to implement.
A) goals
B) values
C) outcomes
D) objectives

Accepted Answer

The Urban Institute and the Center for What Works identified "outcomes" that could be practical to implement.

Question 3

______ is assessing an organization's social return on investment along with environmental impact.
A) Blended value
B) Financial ratio
C) Comparison indicators
D) Environmental impact statement

Accepted Answer

Blended value is a concept that assesses an organization's social return on investment along with environmental impact. It considers financial, social, and environmental aspects of a business to determine its overall value. Financial ratios and comparison indicators may only focus on financial aspects, while an environmental impact statement may only focus on environmental impact.

Question 4

The concept of investing organizational funds to measure social, environmental, and financial return is called ______ investing.
A) impact
B) benchmark
C) community
D) environmental

Accepted Answer

Impact investing is the practice of investing money into organizations, companies, or funds with the goal of generating a measurable social, environmental, and financial return. It seeks to promote positive change or address a social or environmental challenge while still making a profit. Benchmark investing is a type of investment strategy that aims to match the performance of a particular market or index, rather than trying to outperform it. Community investing is a strategy that directs investment capital to underserved communities, often with a focus on providing access to affordable housing, job creation, and small business development. Environmental investing refers to investing in companies or projects with a focus on environmental sustainability and reducing negative impacts on the environment. However, impact investing encompasses all of these areas, making it the best choice.

Question 5

Which tool below is used to compare financial data with other measurable factors to study organizational performance?
A) logic model
B) balanced scorecard
C) comparison indicator
D) cost-benefit analysis

Accepted Answer

The balanced scorecard is a tool that is used to compare financial data with other measurable factors to study organizational performance. It provides a comprehensive view of an organization's performance by including financial and non-financial measures such as customer satisfaction, internal business processes, and employee learning and growth. The other options, such as logic model, comparison indicator, and cost-benefit analysis, are not specifically designed to compare financial data with other measurable factors for organizational performance.

Question 6

Which term below defines organizational comparisons?
A) accreditation
B) benchmarking
C) cost-benefit analysis
D) performance evaluations

Accepted Answer

Benchmarking involves making comparisons with other organizations in order to identify best practices and areas that need improvement. Accreditation involves meeting certain standards and requirements set by an accrediting agency. Cost-benefit analysis involves weighing the costs and benefits of a particular decision. Performance evaluations involve assessing the performance of individuals or teams within an organization.

Question 7

Which type of benchmarking is used to identify an organization's strengths and weaknesses?
A) peer
B) outcome
C) statistical
D) corporate

Accepted Answer

The answer of Which type of benchmarking is used to...

Question 8

A mechanism for holding nonprofit organizations accountable is ______.
A) lucidity
B) autocracy
C) transparency
D) impenetrability

Accepted Answer

Transparency is the mechanism for holding nonprofit organizations accountable as it requires them to disclose their financial and operational information to the public. This allows stakeholders to evaluate the organization's effectiveness and ensures that it is fulfilling its mission and using its resources properly. Lucidity refers to clarity or simplicity, while autocracy refers to a system of government with unlimited power. Impenetrability means being impossible to penetrate or understand.

Question 9

According to your textbook author, taking responsibility for one's actions is being ______.
A) liable
B) mature
C) amenable
D) accountable

Accepted Answer

The term "accountable" means being responsible and answerable for one's actions or decisions. It relates to the idea that individuals should take ownership of their actions and be willing to accept the consequences that come from them. This is an important characteristic of mature and responsible individuals. Therefore, option D is the correct answer.

Question 10

According to blended value theorists, value has three components: environmental, social, and ______.
A) artistic
B) spiritual
C) academic
D) economic

Accepted Answer

According to blended value theorists, the three components of value are environmental, social, and economic. This means that a successful project or investment should consider not only its financial return, but also its impact on the environment and society.

Question 11

A method used to determine if specific programs are achieving goals is called ______.
A) systems theory
B) program evaluation
C) statistical benchmarking
D) effectiveness evaluation

Accepted Answer

Program evaluation is the method used to determine if specific programs are achieving goals, by assessing program implementation and outcomes. Systems theory is a broader concept that looks at how different components in a system interact with each other. Statistical benchmarking involves comparing a program's performance to industry standards or best practices. Effectiveness evaluation is a general term that can encompass program evaluation but can also refer to other types of evaluations, such as impact evaluations.

Question 12

A nonprofit manager measures the organization's performance by monetizing program costs along with created social value. The manager measures the ______.
A) logic model costs
B) social return on investment
C) investment made in employee salaries
D) financial value of volunteer contributions

Accepted Answer

The manager is measuring the social return on investment, which involves quantifying both the program costs and the social value created. The other options (logic model costs, investment in employee salaries, and financial value of volunteer contributions) do not capture the full picture of the organization's performance as the social value created may not be fully represented by these factors alone.

Question 13

What organization was created in 1918 to educate the public about nonprofit organization behavior in order to reduce incidents of charity fraud?
A) BoardSource
B) Independent Sector
C) Internal Revenue Service
D) National Charities Information Bureau

Accepted Answer

The National Charities Information Bureau (now known as Charity Navigator) was created in 1918 to educate the public about nonprofit organization behavior in order to reduce incidents of charity fraud. BoardSource and Independent Sector are both nonprofit organizations focused on promoting and supporting effective nonprofit governance and leadership. The Internal Revenue Service is a government agency responsible for tax collection and enforcement, including regulating and overseeing nonprofit organizations.

Question 14

An alternative approach to measuring social return on investment is a/an ______.
A) input statement
B) social dashboard
C) balanced scorecard
D) stakeholder impact statement

Accepted Answer

The answer of An alternative approach to measuring social return...

Question 15

Upward accountability means being accountable to ______.
A) staff
B) clients
C) donors
D) board members

Accepted Answer

Upward accountability refers to being accountable to those in higher positions or authority, such as donors, who provide resources or funding.

Question 16

Which government entity grants nonprofit charters?
A) city
B) state
C) county
D) federal

Accepted Answer

Nonprofit charters are typically granted by the state government, as it is responsible for overseeing and regulating organizations operating within its jurisdiction. While cities and counties may have their own regulations and requirements for nonprofits, the state is ultimately responsible for approving and monitoring nonprofit status. The federal government also plays a role in regulating nonprofits through the IRS, but it is not the entity that grants nonprofit charters.

Question 17

Measuring program expenses to contributed income is an example of applying a ______.
A) dashboard
B) benchmark
C) logic model
D) financial ratio

Accepted Answer

Measuring program expenses to contributed income is an example of applying a financial ratio, which is a tool used to analyze the financial performance of an organization by comparing different aspects of its financial statements. This ratio helps determine the effectiveness of various programs and initiatives by comparing expenses to the income generated as a result of those programs. A dashboard is a tool used to monitor key performance indicators (KPIs) of an organization, a benchmark is a standard used for comparison, and a logic model is a visual representation of a program or initiative. None of these tools specifically measure program expenses to contributed income as a financial ratio does.

Question 18

A tool used to study the links between inputs and outcomes is a/an ______.
A) logic model
B) financial ratio
C) balanced scorecard
D) systems theory model

Accepted Answer

A logic model is a visual tool that outlines the inputs, outputs, outcomes, and impacts of a program or intervention, allowing for the identification of the links between them. It helps stakeholders to understand how the program works, which activities are necessary to achieve the desired outcomes, and how the program's impact can be measured and evaluated. Financial ratios, balanced scorecards, and systems theory models are also useful tools for performance measurement and management, but they do not specifically focus on the links between inputs and outcomes.

Question 19

Which assessment tool listed below is used to determine an organization's success in accomplishing its mission?
A) outcomes
B) financial ratios
C) peer evaluation
D) cost-benefit analysis

Accepted Answer

Outcomes measurements assess the degree to which an organization is successfully achieving its mission and goals. Financial ratios and cost-benefit analyses may inform outcomes measurements, but are not primarily intended for this purpose. Peer evaluations are typically used to provide feedback on performance rather than assessing overall success in achieving the organization's mission.

Question 20

One disadvantage of using the social return on investment measure process is that ______.
A) a cost-benefit analysis cannot be made
B) the analysis process is resource intensive
C) it cannot be used to measure intangible information
D) the data cannot be reported on the Internal Revenue Service Form 990

Accepted Answer

The social return on investment measure process is resource intensive, requiring significant time, expertise, and funding to conduct the analysis. This can be a disadvantage for organizations with limited resources or capacity. A cost-benefit analysis is actually an important part of the SROI process, but there may be limitations in capturing intangible benefits, such as social or environmental impact, in a quantitative way. The data from an SROI analysis can be reported on the IRS Form 990, but it is not a limitation or disadvantage of using the measure process.

Quiz 6: Ensuring Accountability and Measuring Performance

A theory that posits that the proposed management practices may generate much attention but not directly impact an organization's main work is ______ managerialism.

In 2004, the Urban Institute and the Center for What Works identified _____ that could be practical to implement.

______ is assessing an organization's social return on investment along with environmental impact.

The concept of investing organizational funds to measure social, environmental, and financial return is called ______ investing.

Which tool below is used to compare financial data with other measurable factors to study organizational performance?

Which term below defines organizational comparisons?

Which type of benchmarking is used to identify an organization's strengths and weaknesses?

A mechanism for holding nonprofit organizations accountable is ______.

According to your textbook author, taking responsibility for one's actions is being ______.

According to blended value theorists, value has three components: environmental, social, and ______.

A method used to determine if specific programs are achieving goals is called ______.

A nonprofit manager measures the organization's performance by monetizing program costs along with created social value. The manager measures the ______.

What organization was created in 1918 to educate the public about nonprofit organization behavior in order to reduce incidents of charity fraud?

An alternative approach to measuring social return on investment is a/an ______.

Upward accountability means being accountable to ______.

Which government entity grants nonprofit charters?

Measuring program expenses to contributed income is an example of applying a ______.

A tool used to study the links between inputs and outcomes is a/an ______.

Which assessment tool listed below is used to determine an organization's success in accomplishing its mission?

One disadvantage of using the social return on investment measure process is that ______.