The communication that is used by group leaders and managers to assign goals,point out problems that need attention and provide job instructions is ________ communication.
A)directional
B)lateral
C)downward
D)formal

Question

Quizplus · Accepted Answer

Downward communication is the flow of information and messages from people in managerial positions to employees. This type of communication is used to assign goals, give job instructions and point out problems that need attention.

The Communication That Is Used by Group Leaders and Managers