When can lateral communications create dysfunctional conflict?
A)when bosses find out that actions have been taken or decisions made without their knowledge
B)when the formal vertical channels are breached
C)when members go above or around their superiors to get things done
D)all of the above

Question

Quizplus · Accepted Answer

All three scenarios can create dysfunctional conflict within a team, as they involve individuals going behind one another's backs or not following proper channels of communication. This can lead to mistrust, resentment, and ultimately, a breakdown in teamwork and collaboration.

When Can Lateral Communications Create Dysfunctional Conflict