Employees at Acme Express are dissatisfied with working conditions,salary and the general attitude of management.Mark,Susan and Toni are good friends who work at Acme,yet they seem to be reacting differently to the problems at work. Susan has composed a list of concerns along with her suggestions for improving conditions.Susan is dealing with her dissatisfaction through:
A)voice.
B)exit.
C)neglect.
D)loyalty.

Question

Quizplus · Accepted Answer

Susan is using her voice by composing a list of concerns and suggestions for improvement. She is expressing her dissatisfaction to management in the hopes of bringing about change.

Employees at Acme Express Are Dissatisfied with Working Conditions,salary and the General